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No Screenshot ITIL Service Management (ITSM) Toolkit 2.11
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement (OLA) Template - IT Service Catalog Template - IT Service Narrative Template - ITSM...
Price: USD $149.00;   License: Commercial   File Size: 2785 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP

Service Management - Sla - Service Level Agreement - Itil - Itsm - Cmdb - Ola - Uc - Service Catalog
No Screenshot ITIL Service Management Toolkit (ITSM To 2.11
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement (OLA) Template - IT Service Catalog Template - IT Service Narrative Template- ITSM...
Price: USD $129.00;   License: Commercial   File Size: 2784 KB;
Platform: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 , Win 3.1x,WinNT 3.x

Screenshot of .Biz ITSM / ITIL suite of Applications .Biz ITSM / ITIL suite of Applications 2.0
From running a small Help Desk to managing Enterprise Infrastructure, .Biz is the scalable, reliable, customizable, full featured solution for you, Successfully competes with Remedy/BMC,Service Desk, HEAT, Track-IT! and others...Our largest site is 400+ Agents logging 5000+ Requests / month supporting !9,000 End Users at a global Bank. Unlimited License + Source Code + Free Software = Incredible Value Do you want a Demo or have questions? To...

Price: USD $0.00;   License: Freeware   File Size: 43950 KB;
Platform: Windows 2000, Windows, Windows 98, Windows XP , Win7 x32,Win7 x64,WinVista

Asset Management - Help Desk - Service Request - Incident Management - Change Management - Problem - Itil - Itsm - IT Service Management - Known Error
Screenshot of VersaSRS - HelpDesk - Service Desk - ITSM VersaSRS - HelpDesk - Service Desk - ITSM 4.1.2000
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help...

Price: USD $0.00;   License: Freeware   File Size: 1402 KB;
Platform: Windows Vista, Windows, Windows XP, Windows 2000, Windows 2003 , Windows7

Service - Issue Tracking - Help Desk - Service Request - Web Based - Thin Client - Browser Based - Call Centre - Contact Centre - Self Help
No Screenshot ProcessWorx CMDB 1.5.0204
The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction. Based on the ITIL framework and ITSM best practices, this tactical, cost-effective solution helps IT...

Price: USD $149.00;   License: Commercial   File Size: 40150 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP

Configuration Management - Service Management - Sla - Service Level Agreement - Itil - Itsm - Cmdb - Ola - Uc - Service Catalog
No Screenshot ITIL Service Management Excellerator 1.10
The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs. Specific guidance...

Price: USD $129.00;   License: Commercial   File Size: 2150 KB;
Platform: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003 , Win 3.1x,WinNT 3.x

No Screenshot IT Service Management Toolkit Vol. 1 2.0
This Service Level Agreement (SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to ITIL based service support and delivery processes. This template is one of many rapid deployment deliverables available in the more comprehensive IT Service Management (ITSM) Toolkit that can be leveraged by IT professionals and organizations interested in standard, tactical deployment of...

Price: USD $129.00;   License: Shareware (Free to Try)   File Size: 2672 KB;
Platform: All

It - Service Management - Sla - Service Level Agreement - Itil - Itsm - Ola - Uc - Service Catalog - Mof
No Screenshot IPI.HELPDESK 6.05
Do you have a web site and customers? Great! IPI.HELPDESK™ will help you to communicate efficiently with your customers through your web site. 7 reasons for choosing IPI.HELPDESK™: 1. Price: $99.95 This is the full product price, not per user. 2. An intuitive interface for regular users. The easy-to-use and well-defined interface helps users of all levels work more effectively. 3. Suitable for any task. You...

Price: USD $99.95, EUR 99.95;   License: Demo   File Size: 1592 KB;
Platform: Linux, Windows 2003, Windows 2000, Windows NT , Unix

Scale - Remote - Administration - Cms - Project - Ecommerce - Service - Helpdesk - Task - Management
Screenshot of Web Help Desk (Windows Server Install) Web Help Desk (Windows Server Install) 8.4.6.10
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say "good bye" to your current,...

Price: USD $0.00;   License: Shareware (Free to Try)   File Size: 77824 KB;
Platform: Windows Vista, Windows XP

Asset Management - Customer Support - Issue Tracking - Helpdesk - Help Desk - Help Desk Software - Helpdesk Software - Customer Service - Web Helpdesk - Web Help Desk
Screenshot of Web Help Desk - Mac OS X Server Install Web Help Desk - Mac OS X Server Install 8.4.6.10
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say "good bye" to your current,...

Price: USD $0.00;   License: Shareware (Free to Try)   File Size: 52224 KB;
Platform: Mac OSX

Asset Management - Customer Support - Issue Tracking - Helpdesk - Help Desk - Help Desk Software - Helpdesk Software - Customer Service - Web Helpdesk - Web Help Desk
No Screenshot IPI.MANAGER 6.05.demo
Task management systems are now widely used in large organizations, and they require a thorough, systematized approach to implementation and deployment. In the SMB market, however, systems such as HelpDesk, ServiceDesk or TaskManager are very rare, because of the high cost of the software and the complexity of configuration and customization.7 reasons for choosing IPI.MANAGER: 1. Situation center Provides a comprehensive knowledge base...

Price: USD $599.95;   License: Demo   File Size: 1680 KB;
Platform: Windows Me, Windows, Windows NT, Windows 2000, Windows XP, Windows Vista

Scale - Cms - Project - Helpdesk - Management - Support - Inventory - Reporting - Tracking - Accounting
No Screenshot testpassport IBM certification 000- 926
High quality and Value for the 000-926 Exam.Killtest Practice Exams for IBM Certified Deployment Professional-Maximo V6 ITSM 000-926 are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development.100% Guarantee to Pass Your IBM certifications II exam and get your IBM certifications II Certification.We guarantee your success in the first attempt. If you do not pass...

Price: USD $0.00;   License: Freeware   File Size: 240 KB;
Platform: Windows Me, Windows, Windows NT, Windows 2000, Windows XP, Windows Vista

Ibm Certifications Ii Exam - Ibm Certifications Ii Certification
Screenshot of sitewebdesk sitewebdesk 7.8
Help desk software solutions from sitehelpdesk.com. Designed for any Customer support services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code.

Price: USD $1600.00;   License: Demo   File Size: 11232 KB;
Platform: Pocket PC, Windows 2000, Windows 98, Windows XP , WinServer,BlackBerry,iPhone,iPod,iTouch,Palm,Java

Software - Customer Support - Helpdesk - Web Based - Crm - Help Desk Software - Helpdesk Software - Itil - Itsm
Screenshot of sitehelpdesk sitehelpdesk 7.8
Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code.

Price: USD $0.00;   License: Freeware   File Size: 10936 KB;
Platform: Windows XP, Windows, Windows 2000, Pocket PC, Palm OS 1.0, Windows 98 , WinVista,WinVista x64,Win7 x32,Win7 x64,WinServer,BlackBerry,iPhone,iPod,iTouch,Java

Software - Customer Support - Helpdesk - Web Based - Crm - Help Desk Software - Helpdesk Software - Itil - Itsm
No Screenshot SupportDesk 2003
This help desk program allows you to log calls, track call escalation and problem resolution, manage contacts, track inventory, search the integrated knowledge base, and manage your service-level agreements. The program can be customized to your requirements and comes with more than 130 pre-defined reports.

Price: USD $0.00;   License: Shareware (Free to Try)  
Platform: Windows

Asset Management - Support - It Help Desk - Web Help Desk Software - Supportdesk - Service Desk - Itsm - Servicedesk - Service Desk Software - Itil Service Desk
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