ITIL Service Management (ITSM) Toolkit 2.11
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement (OLA) Template - IT Service Catalog Template - IT Service Narrative Template - ITSM...
Price: USD $149.00;
License: Commercial
File Size: 2785 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
ITIL Service Management Excellerator 1.10
The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs. Specific guidance found...
Price: USD $149.00;
License: Commercial
File Size: 2150 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
testpassport IBM certification 000- 926
High quality and Value for the 000-926 Exam.Killtest Practice Exams for IBM Certified Deployment Professional-Maximo V6 ITSM 000-926 are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development.100% Guarantee to Pass Your IBM certifications II exam and get your IBM certifications II Certification.We guarantee your success in the first attempt. If you do not pass...
Price: USD $0.00;
License: Freeware
File Size: 240 KB;
Platform: Windows Me, Windows, Windows NT, Windows 2000, Windows XP, Windows Vista
sitewebdesk 7.8
Help desk software solutions from sitehelpdesk.com. Designed for any Customer support services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code.
Price: USD $1600.00;
License: Demo
File Size: 11232 KB;
Platform: Windows XP, Windows 98, Windows 2000, Pocket PC
ProcessWorx CMDB 1.5.0204
The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction. Based on the ITIL framework and ITSM best practices, this tactical, cost-effective solution helps IT...
Price: USD $149.00;
License: Commercial
File Size: 40150 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Web Help Desk - Mac OS X Server Install 8.4.6.10
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.
Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution!
Say "good bye" to your current,...
Price: USD $0.00;
License: Shareware (Free to Try)
File Size: 52224 KB;
Platform: Mac OSX
Web Help Desk (Windows Server Install) 8.4.6.10
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.
Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution!
Say "good bye" to your current,...
Price: USD $0.00;
License: Shareware (Free to Try)
File Size: 77824 KB;
Platform: Windows XP, Windows Vista
IPI.HELPDESK 6.05
Do you have a web site and customers? Great! IPI.HELPDESK™ will help you to communicate efficiently with your customers through your web site.
7 reasons for choosing IPI.HELPDESK™:
1. Price: $99.95
This is the full product price, not per user.
2. An intuitive interface for regular users.
The easy-to-use and well-defined interface helps users of all levels work more effectively.
3. Suitable for any task.
You...
Price: USD $99.95, EUR 99.95;
License: Demo
File Size: 1592 KB;
Platform: Linux, Windows 2003, Windows 2000, Windows NT
IPI.MANAGER 6.05.demo
Task management systems are now widely used in large organizations, and they require a thorough, systematized approach to implementation and deployment. In the SMB market, however, systems such as HelpDesk, ServiceDesk or TaskManager are very rare, because of the high cost of the software and the complexity of configuration and customization.7 reasons for choosing IPI.MANAGER: 1. Situation center Provides a comprehensive knowledge base...
Price: USD $599.95;
License: Demo
File Size: 1680 KB;
Platform: Windows Me, Windows, Windows NT, Windows 2000, Windows XP, Windows Vista
